Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
convenient
breakfast
service
value for money
7.6/10
Very good
Rooms
8.0
Location
8.9
Service
6.9
Dining
7.2
Guest reviews
7.6/10
based on 20 reviews
7.7
7.7/10 based on 2018 reviews
Liz
United States,
June
2024
6.6/10
I stayed at this hotel and had a mixed experience. On the positive side, the rooms were spacious and modern, offering a good bed and breakfast. The sofa bunk bed was a fun surprise for extra guests. However, the service could have been more service-minded, and I didn't receive any welcome drink or pet amenities as advertised.
Rooms
8.0
The rooms were spacious and modern, with a good bed and breakfast. The sofa bunk bed added a unique touch to the room.
Service
6.0
While the staff was friendly, I felt they could have been more service-minded. I was disappointed not to receive the promised welcome drink and pet amenities.
Location
7.0
The hotel is conveniently located near the city center of Sundsvall, making it easy to access the main attractions and facilities. However, I wish it were slightly closer to the center.
Dining
5.0
Facilities
7.0
The facilities at the hotel were adequate, but I didn't find any standout features that impressed me during my stay.
Dave
United States,
May
2024
7.8/10
I had a pleasant stay at the hotel, with cozy rooms and friendly service. The location is superb, close to the train station and a lively shopping street. However, there could have been more attention to detail in the service aspects. Dining options were satisfactory, particularly the delicious risotto, in a well-equipped establishment.
Rooms
8.0
The room was equipped with a good bed and sofa bunk bed, ideal for a comfortable stay. Breakfast was included, adding value to the overall experience.
Service
7.0
The service was good overall, but it could have been more attentive to guests' needs. However, the welcome drink and availability of pet amenities were nice touches.
Location
9.0
The hotel is conveniently located close to the train station and the vibrant shopping street, offering easy access to everything in Sundsvall. A perfect location to explore the city.
Dining
8.0
I enjoyed the dining experience at the hotel, especially the delicious risotto. The dining options were satisfactory, contributing to a pleasant stay.
Facilities
7.0
The hotel boasts adequate facilities to ensure a comfortable stay. While nothing exceptional, they provide the necessary amenities for a convenient visit.
convenient
service
Richard
United Kingdom,
April
2024
8.0/10
The hotel is conveniently located near the train station and within walking distance of the city center of Sundsvall. The rooms are spacious and modern with a good bed and sofa bunk bed, but the service could have been more service-minded. The dining experience offers Sicilian cunzato bread, and the facilities are well-equipped. Overall, it provides good value for money.
Rooms
8.0
The rooms are spacious and modern with a good bed and sofa bunk bed.
Service
7.0
The service could have been more service-minded.
Location
9.0
The hotel is conveniently located near the train station and within walking distance of the city center of Sundsvall.
Dining
8.0
The dining experience offers Sicilian cunzato bread.
Facilities
8.0
The facilities are well-equipped.
Mark
United Kingdom,
April
2024
7.8/10
The hotel offers quality rooms with a great bed and sofa bunk bed. The service could have been more service-minded, but they do provide a welcome drink and pet amenities. It is conveniently located near the city center and the train station. The dining experience offers organic vegetables. The facilities are satisfactory.
Rooms
8.0
I loved the rooms with the cozy bed and sofa bunk bed - very comfortable.
Service
7.0
The service was good overall, but it could have been more attentive to guest needs.
Location
9.0
The hotel's location is excellent, within walking distance of the city center and near the train station.
Dining
7.0
The dining experience with organic vegetables was a nice touch, but more variety would be appreciated.
Facilities
8.0
The facilities provided everything I needed for a pleasant stay.
Clyde
United States,
March
2024
7.8/10
I had a pleasant stay at the hotel, with comfortable rooms and friendly staff. The location was convenient for exploring the city center of Sundsvall. However, there were some missed opportunities in terms of service quality. The hotel offers a good value for the money with easy access to the city center.
Rooms
8.0
My room was cozy with a good bed and sofa bunk bed, perfect for a relaxing stay.
Service
7.0
The service could have been more service-minded, but they did provide a welcome drink and pet amenities which was a nice touch.
Location
9.0
The hotel is located in the center of Sundsvall, making it easy to walk around and explore the area.
Dining
7.0
The dining experience was decent with some special dishes, but there could have been more variety offered.
Facilities
8.0
The facilities were sufficient for my needs during the stay.
Hugh
United Kingdom,
February
2024
8.0/10
I had a pleasant stay at the hotel with some highlights like the comfortable room and friendly staff, but there were areas that could be improved, such as more service-mindedness and variety in the dining options. The location was convenient and close to the city's attractions.
Rooms
8.0
The room with a good bed was cozy and clean.
Service
7.0
The service could have been more service-minded, but the staff still made me feel welcome.
Location
9.0
The hotel is located in the city center, close to the nice shopping street and the main square in Sundsvall.
Dining
8.0
I enjoyed the scrambled eggs for breakfast.
Facilities
8.0
The hotel offered pet amenities and a welcome drink, adding a nice touch to the stay.
convenient location
limited service
Nicola
United Kingdom,
February
2024
7.8/10
The hotel had a good bed with a sofa bunk bed and included breakfast, offering great value for money. The service could have been more service-minded, but they welcomed us with a drink and had pet amenities available. The location was close to the main square in Sundsvall and to a nice commercial shopping street, making it convenient for exploring the city. The lack of homemade preserves in the dining experience was a small downside. The facilities were modern and spacious, contributing to a comfortable stay.
Rooms
8.0
The room with a sofa bunk bed had a good bed and was clean and comfortable.
Service
7.0
The service could have been more service-minded, but they provided a welcome drink and pet amenities that added a nice touch.
Location
9.0
The hotel was in a close area to the main square in Sundsvall and a nice commercial shopping street, making it convenient for exploring the city.
Dining
6.0
The dining lacked homemade preserves, which would have been a nice addition to the experience.
Facilities
9.0
The facilities were modern and spacious, contributing to a comfortable stay.
Gerry
United Kingdom,
November
2023
8.0/10
The hotel is situated in the heart of Sundsvall, near the city center and a lovely commercial shopping street, making it very convenient for exploring the area. The rooms are cozy and come with a bunk bed along with a delicious breakfast. The service could be more attentive, although they do offer a welcome drink and even pet amenities. Overall, a good value for money option with some room for improvement in service.
Rooms
8.0
The rooms are cozy with a bunk bed and come with a delicious breakfast.
Service
7.0
The service could be more attentive but they offer a welcome drink and pet amenities.
Location
9.0
The hotel is located in the center of Sundsvall, close to a nice commercial shopping street and the city center.
Dining
8.0
No specific comments were made about dining. However, they serve great steaks.
Facilities
8.0
No specific comments were made about facilities.
Emily
United States,
October
2023
7.4/10
I had a pleasant stay at the hotel with some notable highlights like the comfortable rooms, friendly staff, and convenient location. However, there were some areas that could use improvement such as the limited dining options and lack of certain amenities.
Rooms
8.0
The rooms were clean and cozy, providing a good night's rest.
Service
7.0
The service could have been more attentive, but the staff was kind and welcoming.
Location
9.0
The hotel is conveniently located near the train station and within easy walking distance to the center of Sundsvall.
Dining
6.0
Although the dining options were limited, the grilled meat served was enjoyable.
Facilities
7.0
The facilities were adequate, with everything I needed for a comfortable stay.
Frederick
United Kingdom,
September
2023
8.0/10
The hotel is ideally located in the center of Sundsvall, close to the main square and a nice commercial shopping street. The rooms are comfortable with a good bed and come with breakfast included. The service could have been more service-minded, but they do offer a welcome drink and provide pet amenities. The hotel offers a great base for exploring the city's attractions. The dining experience includes fresh-baked scones and the facilities are adequate for a pleasant stay.
Rooms
8.0
The rooms are equipped with a sofa bunk bed, offering a comfortable stay.
Service
7.0
The service, while not highly service-minded, offers a nice touch with welcome drinks and pet amenities.
Location
9.0
The hotel's central location makes it convenient to reach the main square and the lively commercial shopping street.
Dining
8.0
Enjoy a nice dining experience with fresh-baked scones.
Facilities
8.0
The hotel provides sufficient facilities for a comfortable stay.
George
United Kingdom,
September
2023
7.8/10
The hotel is centrally located, quite close to the city center and the beautiful shopping street in Sundsvall. The rooms are spacious and offer a comfortable sofa bunk bed along with a good bed, making them a great stay option. While the service could have been more service-minded, they do provide a welcome drink and pet amenities. The dining experience could use improvement, but their baby back ribs are a delicious option to try.
Rooms
8.0
The rooms are spacious with a sofa bunk bed and a good bed, offering a comfortable stay.
Service
7.0
The service could have been more service-minded, but they do offer a welcome drink and pet amenities.
Location
9.0
The hotel's location is quite close to the city center and the beautiful shopping street in Sundsvall.
Dining
7.0
The dining experience could use improvement, but their baby back ribs are a delicious option.
Facilities
8.0
The hotel provides a good set of facilities for a convenient stay.
Paul
United States,
August
2023
8.2/10
The hotel is conveniently located near the train station and within walking distance of the city center. The rooms are spacious and come with a sofa bunk bed. The staff could have been more service-minded, though the pet amenities available were a nice touch. The hotel offers a great value for money stay in the center of Sundsvall.
Rooms
8.0
The room with the sofa bunk bed was spacious and comfortable.
Service
7.0
The staff provided a welcome drink and had pet amenities available, but could have been more service-minded.
Location
9.0
The hotel is in the center of Sundsvall, close to the train station and within walking distance of the city center.
Dining
8.0
The hotel offers dining options with a focus on fish, which was nice.
Facilities
9.0
The hotel has modern facilities that enhance the overall stay experience.
Herbert
United Kingdom,
July
2023
8.0/10
The hotel is right in the center of Sundsvall, quite close to the city center and the nice commercial shopping street. The rooms come with a sofa bunk bed and offer a good bed. Staff could have been more service-minded, but they do provide a welcome drink and pet amenities for your furry friends. The dining experience features fresh farm-to-table products. Overall, a convenient location with some room for improvement in service.
Rooms
8.0
The rooms are cozy with a sofa bunk bed and a comfortable main bed.
Service
7.0
The staff could have been more service-minded, but they offer a welcome drink and pet amenities.
Location
9.0
The hotel is positioned right in the center of Sundsvall, providing easy access to the city center and the charming shopping street.
Dining
8.0
The dining experience showcases fresh farm-to-table products.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay.
Sidney
United States,
July
2023
8.0/10
My stay at the hotel was exceptional, offering a cozy and convenient experience. The rooms were comfortable and clean, with a fun bunk bed sofa. The service was decent but could have been more service-minded. The location is quite close to the city center, making it a great choice for exploring Sundsvall. The dining experience was delightful with an option for shabu-shabu. The facilities were satisfactory, providing a nice overall stay.
Rooms
8.0
The rooms were well-equipped with a good bed and sofa bunk bed.
Service
7.0
The service was good, but I felt it could have been more attentive to guests' needs.
Location
9.0
The hotel is conveniently located quite close to the city center of Sundsvall, making it easy to access the main attractions.
Dining
8.0
The dining experience was enjoyable, especially with the shabu-shabu option.
Facilities
8.0
The facilities provided a comfortable and pleasant stay for guests.
Ken
United States,
July
2023
7.4/10
I had a mixed experience at this hotel. The rooms were comfy and had a good bed, but they could improve by offering more breakfast options. The staff could have been more service-minded, but the welcome drink and pet amenities were a nice touch. The location was convenient, close to the train station and an easy walk to the nice commercial shopping street. The dining experience didn't have much to offer besides pad thai. The facilities were decent overall.
Rooms
8.0
The room with sofa bunk bed was comfortable and had a good bed.
Service
7.0
The service could have been more service-minded, but the welcome drink and pet amenities available were a nice gesture.
Location
9.0
The hotel is in a close area, making it easy to walk to the nice commercial shopping street and close to the train station.
Dining
6.0
The dining options were limited, with pad thai being a notable choice.
Facilities
7.0
The facilities were adequate for a comfortable stay.
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